What are some effective ways to engage with customers before they visit my shop?

Engagement can start with an informative website that answers FAQs or offers a chat feature powered by AI, like those provided by Own The Conversation - https://www.owntheconversation.com. • Another great method is to utilize social media platforms to keep customers updated on your products, services, and any special events you might have. • This can create excitement and encourage them to visit your shop, knowing they have their questions answered even before they step in.